Mediator Skills Refresher (AZTEC) | ADR Bureau

Please Join Us!

Mediator Skills Refresher: Back to the Basics

Taught by Cynthia Olson

Tuesday, April 30, 2019 | 8:30 am – 4:30 pm

Aztec, New Mexico

pre-requisite: a 40 hour beginning mediation class

Whether you have just finished your beginning class or have mediated a little or a lot, please join us for a day of review and practice.

We invite you to “refresh” some of the elemental concepts and skills key to effective mediation practice.

We will explore neutrality, interventions and the skills of listening, acknowledging, questioning and reframing.

  1. Introductions, Agenda, Course Goals, Your Goals
  2. Mastering the Basics (develop objective presence, recognize opportunities for movement and improve and use your skills)
  3. Peer Coaching Basics
  4. Practice, Practice, Practice
  5. Check-in and Re-set for Practice Improvement
  6. Final Words, Certificates

Sponsored by

Alternative Dispute Resolution Bureau

NM General Services Dept. / Risk Management Division

1100 St. Francis Drive, #2073 / PO Box 6850

Santa Fe, NM 87502